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• When the installation completes, “PlayMemories Home” starts up. Notes on installation • If the “PlayMemories Home” software is already installed on your computer, connect the camcorder to your computer. Functions that can be used with this camcorder will then be available. • If the “PMB (Picture Motion Browser)” software is installed on your computer, it will be overwritten by the “PlayMemories Home” software. In this case, you cannot use some functions that were available with “PMB” with this “PlayMemories Home” software. Notes • When you access the camcorder from the computer, use the “PlayMemories Home” software.

After much frustration I finally got my A6000 to connect to play memories app site on my MAC running OS10.11.6. I had to go into the AVAST antivirus preferences and disable all 3 of the shields. Adding the Sony network as a safe site to the shields was not enough (I tried this after to see if it would work). Mac dedicated 'PlayMemories Home' enables you to manage and edit photos and videos on your Mac. By uploading photos and videos to our online service 'PlayMemories Online', you can also enjoy with photos and videos from.

• To install, double click on the saved file and follow the on-screen instructions. • When the PlayMemories Home Installer screen appears, select Next. • After reading the license agreement and privacy policy, select the checkbox if you agree, then select Next.

I can choose an app, it goes to a page showing my billing with “confirm purchase” at the bottom. OMG it’s going to work! Click on it and and nothing. I still don’t give up I fire up my old work PC with Win7 Pro. Get to exactly the same spot and frozen.

• Navigate this page and click on the Install PlayMemories Home button. • Click Save to download the file. NOTES: • It is recommended to download and save the file prior to installing.

Are the other features displayed on the screen captures available on iPads or iPhones and not Androids? This whole Sony ecosystem is a NIGHTMARE. I Live in Thailand. Thailand PMapp store only sells a few apps, not the whole catalogue. I opened a Canadian Papp store account and funded it with balance from m,y CAD PayPal account, so far so good.

I must be insane as I keep repeating the process and expect something different to happen. My almost last attempt a laptop I seldom use. Ditto the above. Freezes at the confirm purchase screen. A buddy of mine walks in and he has his work laptop with him.

I’d test it again for you, but I recently upgraded my iMac to Sierra and want to spend as little time as possible in that “black hole” of an interface that is PlayMemories. Sony needs to clean this up, and better yet, for the price of these cameras, include at least the multiple exposure and timelapse apps with the cameras by default (or whatever their 2-3 most popular apps are) to ease the obvious frustration that users of their cameras are experiencing.

Valid credit card set up. “Internal network error has occurred.” Chrome on Windows7 64 After much frustration, I deleted the ccard and purchased $20 playstation virtual gift card. Added the gift card code to wallet on playmemories online. Resubmitted purchase via USB using wallet and presto – smooth as silk. Wifi purchase works as well. If Sony doesn’t like ccards, I don’t know why the option is available.

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PlayMemories Home antivirus report This download is virus-free. This file was last analysed by Free Download Manager Lib 7 days ago.

Select 'Skip PlayMemories Online set-up(you may set-up later)', and then select Next. • After a few moments, PlayMemories Home will start. When 'Confirmation of such update' appears, select OK. This completes the installation. NOTE: PlayMemories Home downloads related files while the installation is being performed. Be sure to stay connected to the Internet until the installation has finished.

As well as from the menu applications of my a7rii I was able to purchase new apps but suddenly it doesn’t proceed(shows a screen that webpage wasn’t found) when I press proceed to checkout. I guess misery loves company. I can only add +1 to all the comments re the poorly organized site, sign up process, and most importantly, the inability to connect to my A7m2. Then at the very bottom post I see where Sony admits that El Capitan OS is not compatible. There’s a couple of hours of my life I won’t get back. Sony you are pathetic!

• The 'Installation Settings' screen will appear. Select Install to begin the installation.

Select “All” to add new camera apps) You’ll then need to sign in using your Sony ID and password (if you haven’t signed in recently you may need to update your password.) Once you’re through that if any of your Apps needs an update, it will say UPDATE below the app. Click UPDATE.

But then, the website didn’t accept my master card number, it said wrong card number. -I am from Myanmar. Sony websites didn’t recognize Myanmar yet. But I purchased it from Singapore last month. When I registered for MySony, I used address for the place I lived in Songapore. -I am using from OSx Yosemite on Macbook pro.

Made a new account for Thailand. Connected it with my CCard & PP account. Went to buy the new HDR Sky app and it says My camera is registered to another Papp account. Need to re-register the camera to the new account, so I lose all the apps I purchased, and all of my Camera Settings as well.

Wake up SONY bosses! You make very good cameras and another gadgets, but this the app store is horrible! Leif in Sweden. PS, Brian, I apologize that I use your website for my frustration. I must say that after spending the last 3+ hours trying to download a single app, and finding out that El Capitan is still not supported and only Safari and Internet Explorer browsers are supported (Chrome is more widely used than either of these browsers by a large margin), I’ve come to sympathize with others here.

• When the PlayMemories Home Installer screen appears, select Next. • After reading the license agreement and privacy policy, select the checkbox if you agree, then select Next. • When the Kind of install screen appears, select Next. • When the Installation Settings screen appears, select Install to begin the installation.

Camera thinks it is connected. Computer operating system also acknowledges a connection by pop-up what I want to do with this device and suggest programs to run, like Photoshop or file copy etc I close this window with “no action”. File Explorer shows the ILCE-7RM as device and drive connected to the computer. Playingmemories on connection verify constantly comes up with this message each time I ask to verify connection: Turn the power of the camera on, connect the camera to a PC via USB cable, and press the “Verify Connection” button. If a new window such as “Auto-run” pops up due to the USB connection between a camera and PC, please close it. The window may appear more than once. The Playing Memories Camera Apps downloader was installed on my first connection attempt, it shows installed under “Programs and Features”.

Suspecting something is not right with web-application I try to find the Playing Memories Downloader to be active when the website is up in the browser, however I cannot find the downloader active as a process or service in task manager. Thanks for posting this solution for downloading Playmemories apps. I have a PC with Windows 10 and downloaded Safari from CNet downloads and then installed the PMCADownloader. I had to reboot the computer to get it to take on Safari, however. I was able to download 3 paid apps, 1 free app, and update an already installed app on my Sony RX100 Mark IV. However, after that everything stopped working as reported above with ‘missed transactions’. Called the credit card company, the card wasn’t blocked and then got Sony Support (1-800-222-7669) to look into the problem.

Not really sure what to do. After I installed that, I restarted the computer, logged in again to PlayMemories and switched the camera back on. Nothing I have a Sony A6500.

First off, I wanted to buy the timelapse app, which I really think should have simply been in the camera from the get go imagine diming customers for 10 dollars/euros/pounds after they just spent 3500 euros! But even this isn’t my major gripe that would be the payment system on their website.

Follow the steps below to download and install PlayMemories Home to your computer: NOTE: Your computer must have one of the operating systems mentioned below preloaded when shipped from the factory. Sony cannot guarantee correction operation on computers that are upgraded to the above operating systems and those with multi-boot environments. Refer to the following page for information on system requirements. • PlayMemories Home system requirements: IMPORTANT: When performing the installation, make sure you are connected to the Internet from start of installation until the end. If PlayMemories Home is already installed, when you exit the software you may see the message Ready to begin updating PlayMemories Home to a new version. Do you want to update?

Is there any solution to any of this. I have tried everything listed in the many many comments above. Can use paypal, cant use credit cards, cant add to wallet with credit card or wallet. Do you have any final suggestions. Im using safari. Hello Brian: Probably a bit late to this play-memories apps problems; but, I finally solved my issue I gave up before Xmas and tried again today.