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• If you purchased an auto-renew subscription from another retailer, you may have to cancel your subscription with that retailer. You can confirm this by visiting the.

You can't see your printer from your device, or you get a message that no printers were found. You get a message that software for your device isn't available. You have some other printing issue related to the software on your Mac or iOS device. A subscription to Office 365 Personal -- which includes Office 2016 (Word, Excel, PowerPoint, OneNote, Outlook, Publisher and Access -- for installation on one PC or Mac (plus one phone) is $70.

When I first got Word for Mac I think it was free. Since then, and since I got the new iMac, it now requires a subscription to Office 365 that I need to purchase. I still don't know why it comes up with the pop-up requesting my Apple IDs, or why it rejects them when I enter them, but it becomes irrelevant if I go to Microsoft's Office 365 website.

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It stopped working a couple days ago. Specifically, all Outlook programs ask me to activate and when I sign on to activate, entering Microsoft username and password, message is 'Looking for License', then the error message is 'Cannot Connect to Local Server'. Detailed Message ==> Can't connect to local subscription service, please reboot your machine.

MS (clearly not Paris H): Thank you for chatting with us. Please click the 'Close' button on the top right of the chat window to tell us how we did today. When it comes to installing Office 2016 on the Mac, at least I'll always have Paris. And I went on with the process.

ACCEPT & CLOSE.

The screen image below shows that I have one install (because I finally do), but when I got to this screen originally, the install count showed zero. I hit the big red button. I was encouraged by one thing. I had started to worry that I bought the software using my personal email address and because I got an educational discount, perhaps the sign-in required one of my school email addresses. But as soon as I hit the red Install > button, I got the following screen: In the third step, the screen showed the email address I was supposed to sign in under, and it was my personal email address, the address I used to buy the software.

And that may be true—but it may also be false. It really depends on how many computers you have in your household, and how often you refresh your Office installation. I use Office at home on just one Mac If you’re just one person, working on one Mac, then things are pretty simple: there’s no need for Office 365, even if you upgrade Office each time there’s a major release. Is $140, or $220 if you need Outlook.

• Annual or monthly subscription – you decide. Your subscription will continue until cancelled. *Publisher and Access are for PC Only. • For one person • Premium versions of Word, Excel, PowerPoint, OneDrive, Outlook, Publisher, and Access* • OneNote: Access to additional OneNote features () • For use on multiple PCs/Macs, tablets, and phones including Windows, iOS, and Android). • 1TB OneDrive cloud storage • Ransomware detection and file recovery • Securely sync and share • Collaborate on documents with others online • Outlook.com advanced security, no ads, and 50 GB mailbox • Premium support via chat or phone with Microsoft experts. • Annual or monthly subscription – you decide. Your subscription will continue until cancelled.

The aforementioned iWork for iOS apps may be all you need, given they can output Office-compatible file formats when required. Apple's Keynote for iOS If you don’t need the full suite, there are also individual apps out there for presentations, text editing, and spreadsheets, any one of which may meet your needs. (If only the App Store had a “try before you buy” plan, you could test them to see which worked the best. But they don’t, which is why I recommend buying apps that also offer traditional free trials via their developer's websites.) So much for the clear-cut buckets; this next one is the most complicated, even though it seems simple at first. I use Office at home, but never on iOS devices Given you have no interest in Office on your iOS devices, you may think there’s no reason to sign up for Office 365.

Note: A SharePoint site can be significantly modified in appearance and navigation. If you cannot locate an option, such as a command, button, or link, contact your administrator.

Skype minutes available in select countries. What happens if I buy or redeem multiple Office 365 subscriptions? • If you purchased a recurring billing subscription from Microsoft via MicrosoftStore.com or Office.com, you have two options for cancelling: • You can cancel online by visiting and turning off the recurring billing option in the payment and billing area. With this approach, your subscription will automatically expire when your remaining subscription time is up. • To cancel immediately, contact and request an immediate cancellation. • If you purchased a recurring billing subscription from Apple via the iTunes Store, you will need to cancel your subscription with Apple. • If you purchased a recurring billing subscription from another retailer, you may have to cancel your subscription with that retailer.

When I started writing this story, I thought it was going to be a rant. Instead it's more testimony to unnecessary hassle. Obviously, we're talking about Microsoft. Most of you know that a few years ago. Although I had Office 2013 licenses as an educator through school, I moved to Office 365 to gain access to Office 365-hosted Exchange. Then, just about a year ago,, and haven't looked back.

Previous versions include Office 2016,, Office 2011 for Mac,,, Office 2008 for Mac, and Office 2004 for Mac. Office 2010 and Office 2007 are compatible with Windows 8.1 and earlier. Office as a one-time purchase does not include any of the services included in Office 365. Internet access is required to install and activate all the latest releases of Office suites and all Office 365 subscription plans. For Office 365 plans, Internet access is also needed to manage your subscription account, for example to install Office on other PCs or to change billing options. Internet access is also required to access documents stored on OneDrive, unless you install the.

Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or coupon code(s). May not be combinable with other offers. Refunds will take into account the discount. Price discount does not include taxes, shipping or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time.

• Go to Macintosh HD > Library. • Find the PriviligedHelperTools folder. If there is a red dot/stop icon next to the name, it is not accessible. Fix it using the instructions below. Note: If your PriviligedHelperTools folder is accessible but empty, uninstall and then reinstall Office for Mac.

• Windows • Windows 7: Start menu • Windows 8: Start screen and Apps view (the view under the Start screen that includes all apps installed on a PC)* • Windows 8.1: Apps view* *If you cannot find your icons in Windows 8 or Windows 8.1, go to the Start screen and type the name of the application you want to launch (for example, Word). • Windows 10: Start menu. You can also type the name of the application you want to launch (for example, Word) in Cortana. You can also pin an application shortcut to your Start screen or your desktop taskbar for convenient access.

Your auto-renew setting is shown on the after you sign in with the Microsoft account that you used to buy Office. • If auto-renew is not enabled, visit to purchase an Office 365 auto-renew subscription.

That was, admittedly, a bit baffling because I bought Office Home edition, but hey, I'm tough, I can handle it. After thinking on it a bit, I ascertained that the message came up because my email address is a custom domain, not something like @gmail.com or @live.com, etc. Since I wasn't using an @live.com or an @outlook.com account, I selected the company option.

I didn't have Office 2011 on this machine. I had just bought, installed, and attempted to use Office 2016. So, I tried again. DG: No, I have Office 2016 that I need to uninstall because it won't activate. How do I uninstall the brand new Office I just bought because I can't use it?

Usually there isn't enough of a change in the program to warrant upgrading every year.

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When you have an active Office 365 subscription, you always have the most up-to-date version of the Office applications. Office 2019 is a one-time purchase that includes classic applications such as Word, Excel, and PowerPoint for use on a single PC or Mac. The applications are not automatically updated; to get the latest version, you must purchase Office again when the new version becomes available. Current Office application versions available for one-time purchase are Office 2019. Previous versions include Office 2016,, Office 2011 for Mac,,, Office 2008 for Mac, and Office 2004 for Mac.

Microsoft AI tools to take down Windows support scam masterminds While Microsoft is encouraging users to get its latest Office suite by subscribing to Office 365 (consumer and/or business), those who shun subscriptions can still buy the latest bits. A one-time purchase of Office 2016 -- for either Windows PCs or Macs -- costs $149 for the Office Home & Student; $229 for the Office Home and Business; and $399 for Office Professional. The boxed copies of both the Windows PC and Mac versions of Office 2016 are both available through Microsoft's online and brick-and-mortar stores as of today, September 22. (I asked if they also were for sale via other retail outlets, but no word back from Microsoft.) Office Home & Student 2016 includes Word, Excel, PowerPoint and OneNote 2016. Office Home & Business 2016 includes Word, Excel, PowerPoint, OneNote and Outlook 2016.

Tip: Not seeing any Office licenses? Try searching all of your email accounts for a confirmation email from Microsoft. This might help you find the email address that is your MSA. Installation limit reached. Have you seen this error? ' Installation limit reached Your account has been used to activate Office on the maximum number of computers allowed. Visit your account page to manage your settings and then return here to retry activation.'

Or so I thought. Satisfied with what I thought was a completed installation and activation process, I opened up the Word document I wanted to edit all along. At which point I got this message: Special, right? I took a moment to remind myself that it's just software and then took a couple of calming deep breaths.

For full system requirements, and to learn more, see. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or coupon code(s). May not be combinable with other offers.

Now you’re up to four computers, and a $560 up front cost. With three or four computers, the decision on whether to subscribe or not is no longer black and white. If you’re still using Office 2008 (released in January 2008), then the subscription probably doesn’t make economic sense: you run through two or more product cycles between upgrades, so your up front cost is amortized over six or more years.

Then I clicked the Activate button. It went through the sign-in process again, and this time, Word reopened, but without any 'you must activate' message. I have subsequently been able to launch PowerPoint and Excel and they work without any activation messages.

Your subscription will continue until cancelled. *Publisher and Access are for PC Only. • Share with your entire family –for up to 6 people. • Premium versions of Word, Excel, PowerPoint, Outlook, Publisher, and Access* • OneNote: Access to additional OneNote features () • For use on multiple PCs/Macs, tablets, and phones (including Windows, iOS, and Android). • 1TB OneDrive cloud storage each for each person • Ransomware detection and file recovery. Securely sync and share • Collaborate on documents with others online • Outlook.com advanced security, no ads, and 50 GB mailbox for up to 6 users • Premium support via chat or phone with Microsoft experts.

So, yay about that. Final thoughts I actively jump between three different Macs and one of the reasons I was willing to once again get into Microsoft's subscription clutches is their 5-machine deal with Office is quite reasonable. However, I'm certainly not looking forward to (okay, let's be honest: dreading) this activation hassle on the other two machines. I thusly: 'Microsoft builds incredibly deep, powerful, and flexible software products that -- before they see the light of day -- must be infused with a level of unnecessary inconvenience, incomprehensible restrictions, and regressive policies such that all possible joy has been removed prior to customer contact.' Yep, they're on mission.

• Hold Control and click the file on your desktop. Error message 'Install Failed' when trying to install.

Available features & system requirements may vary by device, country and over time. Some features may require additional hardware. For full system requirements, and to learn more, see www.office.com/information.

With this approach, your subscription will automatically expire when your remaining subscription time is up. • To cancel immediately, contact Microsoft support and request an immediate cancellation.

Have you seen this error? ' An unknown error has occurred.

Office 365 also comes with services like 1TB of OneDrive storage, 60 Skype minutes per month, and Microsoft chat and phone support. With a subscription, you get the latest versions of the apps and automatically receive updates when they happen.

This article is updated based on your feedback. If you still need help installing or activating Office for Mac, tell us about your issue in detail by leaving us a comment below and we'll try to address it in the future. You can also contact to talk to a human. Related Topics.

This may require 'Advanced' configuration of the XP firewall. • Mac uses SMB only over the TCP/IP protocol, not the NetBEUI protocol. • It may be necessary to contact your network administrator in some situations in order to grant access to your Mac from the SMB resource, or its host network configuration. • Learn about. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products.

The window that opens offers, such as by IP address: If you still can't print, and your printer is connected via Wi-Fi: • Restart your Wi-Fi router. Then restart your printer. • Move your printer closer to your Wi-Fi router.

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Restart requirement You must restart the computer after you apply this update. Update replacement information This update does not replace a previously released update.

Found this forum. Microsoft is acknowledging the issue The work around is to go to another folder, then go back to Inbox will refresh incoming mails. Otherwise, how do we roll back this update systematically? If I just install the older version (15.21), then 15.23 stays because it knows 15.23 is later. If I uninstall (uncleanly) Outlook, then install 15.21, Outlook will failed to start, saying it's not the latest.

Are you using the correct Microsoft Account (MSA)? Sign out and sign in again with the account associated with your Office 365 subscription. You may need to choose 'Sign in with another account' to proceed. Verify your Microsoft Account has a license: • Sign in to your Microsoft Account at.

You can confirm this by visiting the. I'm a fan of MS Office, and have been a user since before there was MS Office (Excel and Word back on the Mac, before the dawn of Windows). As a professional trainer, I'm disappointed that MS has made it impossible to maintain the desired version, even when it is still supported. When I installed another MS product (on another account, even), it forced me to 'upgrade' from 2013 to 2016. There was no way to install Visio 365 without upgrading my existing Office installation.